Shipping & Delivery
Shipping Times:
- Standard International Shipping:
- International tracking number
- WorldWide shipping
- Shipping within 1-3 business days after receiving cleared payment
- To US, UK and EU - 4 to 14 business days after shipping (may take up to 21 business days)
- To Germany/Italy - 10-20 days.
Payments: PayPal, Credit Card
Returns:
- For KITs: 14 Days for return if the kit was not soldered, not damaged. Soldered kits will not be accepted for returns.
- For completed unit: unit must have the original package and not soldered
Warranty and refund:
If you do not receive the package withing 60 days you can ask us for a full refund.
Warranty for completed products - 3 months.
In case if you built a kit and it does not work - we always support all Customers until the unit starts working.
Other:
- All products has a detailed manual (English or Russian).
- Manual has diagram and schematic of the project
- We do not send the firwware for AVR processors for products via Email.
Questions or need help? Contact us:
e-mail: sales@rv3yf.ru or rv3yf@mail.ru (accept messages in English & Russian)
Our Address: 450106, Belorusskaya Street 3, Ufa, Bashkortostan, Russian Federation.
Phone: +7 926 9-911-911 (9am-6pm Moscow time, CET+2 ). Russian speaker only.
WhatsApp or SMS: +7 926 9-911-911 (in English) - Working hours 9am-6pm Moscow time, CET+2 )